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  1. Clarks Canada
  2. Returns, Refunds & Exchanges

Returns, Refunds & Exchanges

  • Can I return a final sale product?
  • Can I still return outside of the returns period?
  • I forgot to include the packing slip with my return
  • Do I have to pay for my return?
  • How will I be refunded for an order paid partially with a Gift Card/eGift?
  • How will I receive a refund for an order paid with a Gift Card?
  • I have a Gift Card/eGift, can I return it for a refund?
  • I bought a product that was later reduced in price. Can I get a refund on the difference?
  • I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?
  • Are delivery costs refunded if I return my order?
  • How long does a refund take if I return my product to store?
  • How long does a refund take if I return my order to the warehouse?
  • Can I return purchases made in store by post?
  • Why is my order not eligible for an exchange?
  • Why is my order not eligible for return?
  • How can I exchange my order?
  • How can I return something I bought in store?
  • What is your returns policy?
  • How can I return my order?
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